Everything about how your personal information is collected, used, and kept safe at o9 bat — explained in plain, straightforward English.
Welcome to o9 bat. This Privacy Policy explains what information we collect when you use the o9 bat website or services, why we collect it, and how we manage it.
O9 bat believes that every member's personal information is a valuable asset. We use it solely in ways that benefit you — nothing more. After reading this document, you will have a clear understanding of exactly what o9 bat does and does not do with your data.
A quick note: By using o9 bat's services, you agree to this Privacy Policy. If you have concerns about any part of it, please contact our support team.
O9 bat collects two types of information — what you provide directly, and what is collected automatically.
Information you provide directly:
Automatically Collected Information:
O9 bat never stores your bank PIN, bKash PIN, or full card number. Payment information is always held in an encrypted state.
O9 bat does not collect information without reason. Every piece of data serves a specific, legitimate purpose:
| Data type | Reason for Collection |
|---|---|
| Name & Date of Birth | Age verification (18+) and identity confirmation |
| Mobile / Email | Account verification, OTP, and important notifications |
| Payment Information | Processing deposits and withdrawals |
| IP and device information | Preventing fraud and ensuring security |
| Betting History | Responsible gaming monitoring and customer service |
O9 bat uses your information for the following purposes:
O9 bat does not use your information for advertising or sell it to third parties. Doing so goes against our core principles.
You can unsubscribe from marketing emails or SMS at any time — simply update your account settings or contact our support team.
O9 bat uses multiple layers of security to protect your information:
Please note — no one can guarantee complete security over the internet. Keep your password strong and never share it with anyone.
As an o9 bat member, you have certain rights over your own data. Here is what you should know:
To exercise these rights, email us at [email protected] or reach out via live chat.
O9 bat strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store information from minors.
If it is discovered that someone under 18 has opened an account using false information, the account will be immediately closed and all associated data permanently deleted.
If you suspect a minor in your household is using o9 bat, contact our support team immediately. We will act promptly.
If you have any questions, concerns, or complaints regarding our Privacy Policy, you can contact o9 bat through the following:
We take all complaints seriously. We aim to provide an initial response within 72 hours of receiving a complaint.
If this Privacy Policy is updated, members will be notified via email or in-app notification, and the date at the top of the page will be revised accordingly.
No, you cannot. Under o9 bat's policy, each person may hold only one account. This is not an arbitrary restriction — it exists primarily to protect every member.
What happens if you hold multiple accounts:
If two members of the same household wish to use separate accounts from the same address or device, please notify support in advance.
O9 bat's Live Casino features real human dealers — not computer-generated ones. Games are streamed live from a studio, bringing you an authentic casino experience from the comfort of your home.
How to Play:
A stable internet connection makes for a smoother experience. Playing on 4G or Wi-Fi is recommended.
A transparent privacy policy, strong encryption, and zero data selling — o9 bat genuinely earns your trust.